NADRA Introduces Biker Service for Home-Based Identity Card Renewal

In a groundbreaking move to enhance public convenience, the National Database and Registration Authority (NADRA) has launched a biker service in Karachi, Hyderabad, and Mirpurkhas. This innovative initiative aims to provide citizens with doorstep services for identity card renewal and other essential NADRA facilities. The service is specifically designed to save time and reduce the hassle associated with visiting NADRA offices.

Key Features of the NADRA Biker Service

The newly introduced service comes with several notable features:

• Service Availability:

  • Operational from Monday to Friday

  • Timings: 8:00 AM to 5:00 PM

• Coverage Areas:

  • Karachi: 3 bikers available

  • Hyderabad: 1 biker

  • Mirpurkhas: 1 biker

• Service Limitations:

  • Not available for new ID card applications

  • Specifically for ID card renewal and other related services

How to Avail the Service

Citizens can easily register for the service by:

1. Calling NADRA’s helpline:

   • 7000 or 111-786-100

2. Providing:

   • Address

   • Details of the required service

Once registered, a biker will be dispatched to the specified address to provide the requested service.

Benefits of the NADRA Biker Service

This initiative offers numerous advantages to the public:

Impact on Public

The introduction of the biker service is expected to significantly:

• Minimize the workload at NADRA offices.

• Enhance customer satisfaction by providing efficient services.

• Offer a modern solution to an age-old problem of accessibility.

Future Expansion Plans

Currently, the service is limited to three cities, but NADRA has announced plans to extend this facility to other regions after assessing its success in Karachi, Hyderabad, and Mirpurkhas. This phased rollout ensures that the service can be optimized before wider implementation.

Comments from NADRA Officials

During the launch event, NADRA’s Director General (DG) Sindh handed over the keys to the bikers equipped with all necessary tools for service provision. The NADRA biker service is a revolutionary step in modernizing Pakistan’s public service infrastructure. By offering home-based services, NADRA not only saves citizens’ time and money but also addresses the challenges faced by individuals with mobility issues. Starting on January 20, 2025, this service is set to redefine convenience for Karachi, Hyderabad, and Mirpurkhas residents, with further expansions planned in the near future.

Highlights at a Glance

• Service Availability:

  • Days: Monday to Friday

  • Time: 8:00 AM - 5:00 PM

• Cities Covered: Karachi, Hyderabad, Mirpurkhas

• Contact for Registration: 7000 or 111-786-100

• Services Offered: ID card renewal and related services

NADRA Biker Service Overview

The NADRA biker service is indeed a game-changer, providing citizens with a practical and efficient alternative to traditional office visits. As the program expands, it is poised to set a new standard in public service delivery across Pakistan.