Question # 1

An employee of ABC Ltd. is not allowed to accept gifts from suppliers except for token gifts of purely nominal or advertising value. It is an example of a

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Policy

Procedure

Rule

Objective

The following is not a basic function of business organizations

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Production

Research

Marketing

Sales

The method of appraisal in which the rare is required to keep a record of notable instances of job success and failure for each employee during the ranking period is called

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Job related method

Notable instances method

Employee ranking method

Critical incidents method

Transactional analysis is not referred to the following ego states

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Child

Parent

Adult

Supervisors

I can be said about social systems that they are

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Contrived

Biological

Mechanical

All of the above

A successful communication involves the occurrence of

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No change

A desired change

An undesired change

All of the above

Staffing function in an enterprise is required to be done

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Only in going enterprises

Only in new enterprises

Both A & B

None of them

Strategic/long-range planning is relatively more performed by

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Top management

Lower management

Middle management

None of the above

The minimal use of status symbols tends to improve organizational communication by reducing the barrier of

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Filtering

Pressure of time

Premature evaluation

Psychological distance

MBO evaluates the performance of operating units and individuals in terms of

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Personality

Objective work goals

Family background

None of the above

The following activity is not usually the basic functions of a manager

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Motivating

Directing

Decision making

Recruiting

The statement "No smoking in the factory" is an example of

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A policy

A rule

A slogan

A goal

The majority of supervisory decision are

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Risky

Judgmental

Dictatorial

Successful

The policy and actions of a government will afect

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Business strategy of an organization

Economic conditions of the country

Legal framework within which companies operate

All of the above

A common means for determining performance is by means of

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Set standards

Reports

Bench marking

Key cases

The primary components of organizations does not include

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People

Activities

Company history

Objectives and results

An accurate forecast is least likely to be dependant upon

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Number of variables

Predictability of variables

Work-plan

Time period

According to Fiedler the following is not a major situation variable

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Position power

Power-leader relations

Task structure

Leader-member relations

The leader emerges most rapidly in the following communication patterns

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Chain pattern

Circular pattern

Centralized pattern

All of the above

The communication pattern in which every person has someone "to each side of him" with whom he can communicate is called

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Chain pattern

Centralized pattern

Circular pattern

Both A & B

The conflict between worker expectations and the organizations conditions directly causes

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Unionism

Inefficiency

Job dissatisfaction

Absenteeism

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