Question # 1

The following is not a basic function of business organizations

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Production

Research

Marketing

Sales

Contingency theory of leadership is brainchild of

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Paul Hersey and his associates

Rensis Likert and his associates

Fiedler and his associates

Tannenbaum and Schmidt

Theoretically speaking managerial planning should take place

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Before doing work

During work in progress

After doing work

All of the above

The decrease of workers productivity with an increase in their wages at the same time, the unit costs will be

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The same

Raised

Decreased

Of no affect

While communicating, managers are known to spend more of their time in

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Reading

Writing

Listening

Speaking

A common means for determining performance is by means of

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Set standards

Reports

Bench marking

Key cases

The majority of supervisory decision are

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Risky

Judgmental

Dictatorial

Successful

Real wages can best be expressed as

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Take home salary after all deductions

Wages divided by a cost of living of consumer price index

Gross earning minus taxes

None of the above

Before presentation of all relevant information, the tendency that listeners may arrive at judgements is called

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Filtering

Pressure of time

Premature evaluation

Psychological distance

The expectancy model of motivation does not include

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Magnitude of the reward

Effort to be expended

Outcome probability

Reward probability

The following item is not associated with the directing function?

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Utilizing staff departments

Communication

Participation

Leadership

A successful communication involves the occurrence of

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No change

A desired change

An undesired change

All of the above

The person heading the organizational hierarchy is least likely to be called

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President

Managing Director

First line supervisor

Chief Executive

The approximate percentage of time speeded by a manager on communication is

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33%

50%

75%

90%

One who holds his position because of force of prestige attached to his office is called

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Creative leader

Democratic leader

Intellectual leader

Institutional leader

The concept of Scientific Management became popular after World War II is now

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Very commonly used

Used rarely

In fairly common usage

None of the above

Words are a similar type of communication medium to that of

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MS word

Pencils

Brail

Pictures

The following goal is unlikely to be included in performance appraisal

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To discuss government policies

To identify psychological problems

To identify children educational requirements

All of the above

The communication pattern which is generally fastest and most accurate for simple problems is called

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Chain pattern

Centralized pattern

Circular pattern

None of the above

Shifting the emphasis from what the leader is to what leader does is consistent with

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Trait approach

Great-man approach

Behaviour approach

Transformational

Employee centered managers gave attention to the following components of their jobs

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Human

Impersonal

Human and impersonal

Human and technical

If it takes an average of 50 hours to assemble 2 units, how many hours (average/unit) would it take to assemble 4? Assume an 80 percent learning curve.

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100

80

40

50

The conflict between worker expectations and the organizations conditions directly causes

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Unionism

Inefficiency

Job dissatisfaction

Absenteeism

The requirement of an Effective communication is

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A receiver and encoding

Information and a sender

Information and understanding

A sender and decoding

Negative motivational methods are based on threat or coercion and result in

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Low morale

High morale

Neither high nor low morale

None of the above

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