| 1 |
The method of fulfilling a claim is stated in: |
- A. Letter of enquiry
- B. Order letter
- C. Complaint letter
- D. None of these
|
| 2 |
The reference number is written after writing the heading in the letter: |
- A. On left side
- B. On right side
- C. In the end
- D. None of these
|
| 3 |
Through correspondence, business. |
- A. Expands
- B. Contracts
- C. Has negative effects
- D. None of these
|
| 4 |
The number of important and unimportant parts of a business letter can be: |
- A. Ten
- B. Fourteen
- C. Seven
- D. None of these
|
| 5 |
Personal letters are divided into: |
- A. Two
- B. Five
- C. Seven
- D. Nine
|
| 6 |
If the copy of letter is to be sent to another person then the written word is called |
- A. C.C
- B. P.C
- C. T.C
- D. P.G
|
| 7 |
An extra message is added at the end of letter called: |
- A. T.C
- B. P.S
- C. T.S
- D. C.C
|
| 8 |
The person to whom the letter is written is: |
- A. Addressee
- B. Attention line
- C. Truly
- D. None of these
|
| 9 |
The reference number is written after writing the heading is the letter. |
- A. On left side
- B. On right side
- C. In the end
- D. None of these
|
| 10 |
The letter sent for personal or domestic matters are called |
- A. Formal letters
- B. Routine letters
- C. Personal letters
- D. None of these
|
