The Bank of Punjab (BOP), one of Pakistan’s fastest-growing and most reputable financial institutions, has officially announced new job vacancies for the position of Phone Banking Officer. These full-time positions are available at the bank’s Contact Center under the Information Technology Group, located in Lahore and Karachi.

BOP is inviting motivated, skilled, and customer-oriented individuals to become part of its dynamic team. These roles offer long-term career growth, professional development, and the opportunity to work in a tech-driven banking environment.

Job Responsibilities

Successful candidates will be responsible for:

• Resolving customer complaints efficiently and professionally
• Displaying thorough product knowledge of BOP's banking services
• Ensuring compliance with information security and privacy standards
• Meeting and exceeding performance-based targets

Eligibility Criteria

• Qualification: Minimum Bachelor’s degree from an HEC-recognized university
• Max Age: No more than 40 years of age at the date of application
• Experience Requirements:
• OG-II: Minimum of 2 years’ relevant experience in a similar role
• OG-IV / OG-III: postgraduates or fresh graduates also have a chance to apply

Why Join Bank of Punjab?

BOP offers an attractive compensation and benefits package, which includes:

• Permanent employment with opportunities for promotion
• Competitive market salary
• Provident and gratuity funds
• Annual bonuses (performance and festival-based)
• Comprehensive health insurance and medical coverage
• Staff loans at subsidized rates

Application Deadline

Interested candidates must apply online by August 13, 2025, through the official BOP careers portal:
https://www.bop.com.pk/Available-jobs

Equal Opportunity Employer

The Bank of Punjab prides itself on being an equal opportunity employer and strongly encourages applications from:

Women

Minorities

Persons with disabilities

Transgender individuals

If you’re seeking a long-term career in one of Pakistan’s leading banks with an inclusive and growth-oriented culture, this is your chance. Whether you're a fresh graduate or a banking professional with experience, BOP’s latest openings as Phone Banking Officer offer a promising gateway into the financial industry.